Thank You NLA Show Sponsors!!Exclusive Keynote Sponsor
Travel Manager Panel Sponsor
Closing Super Session Sponsor
Education Workbook Sponsors
The NLA was proud to welcome Brandon Steiner as Keynote Speaker!!
Brandon Steiner is the founder and chairman of Steiner Sports Marketing and Memorabilia, the largest company of its kind in America. Considered a sports marketing guru, Brandon is a permanent fixture in the media as a regular on ESPN NY Radio 98.7 FM and as host of the Emmy-nominated "The Hook-Up with Brandon Steiner" on YES Network. He has appeared frequently on CNBC, CNN, MSNBC, ESPN, and in newspapers including the New York Times and the Wall Street Journal. The author of The Business Playbook: Leadership Lessons from the World of Sports and You Gotta Have Balls: How a Kid from Brooklyn Started From Scratch, Bought Yankee Stadium, and Created a Sports Empire, Brandon lives in Scarsdale, New York, with his wife, Mara and children Crosby and Nicole.
Keynote exclusively sponsored by:
Randi Busse was brought back by popular demand! We hope you enjoyed her session: Moving Employees from Compliant to Committed: Creating a Culture of Ownership in Your Company.
Randi Busse is a Customer Service Speaker,
Trainer and Author of "Turning Rants Into Raves: Turn Your Customers On
Before They Turn On YOU!" She is the President of Workforce Development
Group, Inc., a training and development organization that specializes in
improving the customer experience, increasing customer retention, maximizing
revenue and creating a culture of ownership among employees. Randi is a dynamic
speaker with the ability to make audiences listen, nod, laugh … and connect the
dots between their own experiences as a customer and how their behaviors and
the way their employees treat customers affects their bottom line. Randi has
been helping limousine companies “Book More Business” for almost ten years.