The National Limousine Association (NLA) is calling for urgent legislative and regulatory action “to establish consistent, enforceable safety standards across all ground transportation platforms,” after a court filings indicated that more than 558,000 reports of sexual violence were associated with Uber rides between 2017 and 2024, ranging from misconduct to severe assault. Thousands of related federal lawsuits are currently moving through the court system, amid an increasing national concern over passenger safety with app-hail services, the NLA says.
“These reports raise serious questions about whether voluntary, platform-led safety measures are sufficient to protect the riding public,” said NLA president, Brett Barenholtz. “Passenger safety should never depend on which app someone uses. Riders deserve transparency, accountability and safety standards that reflect the risks being reported nationwide.”
The NLA is urging policymakers to implement uniform safeguards that apply across all passenger transportation services – calling on Congress, state legislatures, local regulators and public safety stakeholders to accelerate reforms, including:
- Consistent, enforceable safety protocols across platforms
- Uniform background check requirements for all drivers
- Mandatory safety-incident reporting standards
- Stronger oversight and enforcement for platforms with systemic safety failures
