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Business Resource Center

The NLA Education Committee has curated this resource center to provide tools, checklists, samples, and more to help operators grow and enhance every aspect of their businesses. Not seeing a resource you need? Contact info@limo.org.

Access Resources

Job Description – Customer Service Representative

Resources coming soon.

HR Compliance Checklist – Provided by Paychex

One Minute Compliance Survey – Provided by Paychex

Employee vs Independent Contractor – Provided by Paychex

Job Description – Human Resources Manager

  • Reservation Request Form
  • Inbound Phone Script
  • 11 Commandments of Customer Service
  • Limousine Inspection Report
  • Mini Coach Inspection Report
  • Chauffeur Timecard
  • Best Practices for Professional Email Communication
  • Pre-and Post-Trip Checklist
  • Job Description – Chauffeur
  • Job Description – Dispatch Manager

Resources coming soon.

Do I Need a USDOT Number?

Pre-Employment Forms

  • SH History 
  • Application 
  • Full DQ Packet 
  • Employment Record 
  • FMCSR
  • HOS
  • Entry Level Driver Training Certificate 
  • MVR Release 
  • Self Cert and Annual Review 
  • Annual Review

Vehicle Maintenance Forms

  • 90-Day Inspection – Large Fleet
  • 90-Day Inspection – Small Fleet
  • Accident Register 
  • Annual Inspector Qualification 
  • Brake Inspector Qualification 
  • DVIR (Vehicle Inspection)

Miscellaneous

  • Notification of Positive Drug Test

Disclaimer:
The information provided in the NLA Business Resource Center is for general informational purposes only. While we strive to ensure accuracy and reliability, we make no representations or warranties, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any content. The information is not advice of any kind, and we encourage consulting qualified professionals for guidance specific to your business needs.

The NLA is not liable for any loss or damage resulting from the use of or reliance on the information provided. Your use of the Business Resource Center and any reliance on its content is solely at your own risk. Additionally, the NLA is not responsible for the content of external websites linked within the Resource Center, and such links do not constitute an endorsement.

Content may be added, modified, or removed at any time, and previously published materials may not be updated.